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LEAN PARTNER unites the entire organization around a solitary platform for Lean Six Sigma certification process, knowledge and analysis. Our company concentrates on providing the most comprehensive Lean Six Sigma yet simple to use tools for organizations at any level of process development to become and remain world class in a competitive environment.

Our program and solutions are overseen by our own in house Lean Six Sigma Master Black Belt who is also the Managing Director of the company. His experience as a specialist in the implementation and customizing of Lean Six Sigma methodologies in various trade industries, Financial Institutions, Health Care, Oil & Gas and Insurance companies in Malaysia and in the Asia Pacific.


We deliver seven star learning at first class venues. These are selected especially to make sure you learn in the best possible environment with great facilities, refreshments and quality accommodation.

This way you can focus on maximize your learning experience. Also, any of our public courses can be tailored to your specific needs and delivered at your premises making it even more convenient for you.


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Problem Solving Tool

Fishbone Diagram (2 days)
• Analyze process dispersion with this simple, visual tool, whereby the resulting diagram illustrates the main causes and sub-causes leading to an effect.


• Use the fishbone diagram to identify as many possible causes for an effect or problem and to immediately sort’s ideas into useful categories by using the six generic headings to prompt ideas.


• Understand how to utilise the cause-and-effect diagrams to reveal key relationships among various variables, and the possible causes to provide additional insight into process behaviour.



Basic Analytical Skill

Basic Analytical Skill For Manager / Team Leaders (2 days)

• Able to use the basic analytical skills to analyse problems at hand, providing effective solutions.


• Understanding the concept of analytical skill as the ability to visualize, articulate, conceptualize or solve both complex and uncomplicated problems by making decisions that are sensible given the available information.


• Apply such analytical skills including demonstration of the ability to apply logical thinking to gathering and analyzing information, designing and testing solutions to problems, and formulating plans.



Rapid Improvement

Rapid Improvement Events (3 days)
• Grasp the concept of identifying and removing the “extra” from processes and return them to efficiency.


• Understand the basic approach to facilitating the Rapid Improvement Event.


• Understand the 3 stages involved in Rapid Improvement Event.


• Understand how to use tools and techniques to identify waste in a process and eliminate it.



Cost of Poor Quality

Cost of Poor Quality (COPQ) (1 day)

• Understand the concept of cost of poor quality (COPQ) or poor quality costs (PQC), as the costs that would disappear if systems, processes, and products were perfect.


• Able to use the concept of quality costs as a tool for quality improvement.



Method The D’s

Practical Problem Solving (8D method) – (3 days)
• Work through a structured problem-solving process.


• Able to define the problem.


• Clearly define the root cause of the problem.


• Develop and implement corrective actions.


• Stimulate innovation in workplace.


• Able to follow the stages of decision making and problem solving identify and evaluate available options.



Lean Facilitator

Lean Facilitator (3 days)
• Capable to develop the skills to successfully facilitate improvement projects and manage a Lean program across your organisation.


• Able to understand the key elements for achieving sustainable and continuous improvement.


• Learn about the foundation improvement tools and techniques.


• Transform leadership into effective continuous improvement champions.


• Able to conduct the effective root cause analysis to help improvement teams to implement correct solutions.



Lean Kaizen

Leading Lean Kaizen Events (2-3 days)
• Able to learn about Lean Leadership paradigms.


• Able to identifying the Lean wastes.


• The power of effective gemba walking.


• Capable to implement an ongoing process improvements.


• Able to learn how to develop and implement key performance measurements (KPI).


• Learn about how the process mapping current and future state.


• Will learn about how to develop the Standard Work.



Six Sigma Champion

Six Sigma Champion (1-2 days)
• Able to identify, prioritize and select projects.


• Capable to identify, characterize and measure the Cost of Poor Quality.


• Able to drive change in the organization.


• Prioritize significant outputs and quantify the level of performance to requirements.


• Identify inputs and their relationship to the significant outputs.


• Able to monitor and assess projects with added confidence.


• Able to demonstrate how lean fits in with the overall business objectives.


• Capable to equip with the basic tools needed to take on the role of lean champion with confidence.



Lean Champion

Lean Facilitator/Lean Champion (2 days)
• Capable to lead a team in lean principles and their benefits.


• Lead a team in identifying customer value.


• Able to lead a team in recognising and reducing wastes.


• Able to identify the areas for improvement and plan solutions.


• Communicate effective plans and results to senior management.



Creative Problem Solving

A Problem Solving Technique (3 days)
• Able to identify and define central and secondary problems.


• Select and use appropriate concepts and methods from a variety of disciplines to solve problems effectively and creatively.


• Able to identify and use appropriate technology to research, solve, and present solutions to problems.


• Learn the roles of collaboration, risk-taking, multi-disciplinary awareness, and the imagination in achieving creative responses to problems.


• Capable to make a decision and take actions based on analysis.


• Interpret and express quantitative ideas effectively in written, visual, aural, and oral form.


• Practice creative thinking skills.


• Utilize tools to make better decisions; scoreboard, flowcharts, run charts and other instruments.



CFTMS For Managers

Cross-Functional Team Management Skills for Managers (2 days)
• Proactively seek out problems and opportunities in the work environment.


• Apply 8_Step Creative Problem Solving & Decision Making Process.


• Apply key thinking skills that drive creativity and innovation.


• Apply process skills to creative brainstorming, problem solving and process improvement.


• General creative and innovative solutions for implementation.


• Anticipate potential problems as a result of the implementation of the proposed solution.



Lean Office

Lean Office (2 days)
• Why Lean Office?


• The 8 Types of Waste in the Office.


• Mapping a Value Stream in the Office.


• Create a Current and/or Future State Process Map.


• 5S for the Office.


• Benefits of 5S for the Office.


• The Visual Office and Mistake Proofing.



5S System for The Office

5S System for The Office: How to Eliminate Office (2 days)
• What is the 5S System for the Office.


• Why the 5S System is necessary?


• The 5S Target: The 7 Deadly Wastes Found in the Office.


• 5S for the Office Road Map: 7 Phases – 20 Steps.


• Phase 1: Prepare the Project
• Phase 2: Perform an Office Scan
• Phase 3: Sort Through and Sort Out
• Phase 4: Set Things in Order and Set Limits
• Phase 5: Shine and Inspect Through Cleaning
• Phase 6: Standardise Conditions & Share Information
• Phase 7: Sustain the Gains


• 9 Lessons for Making 5S a Habit.


• Purpose of Continuous Improvement.


• 5S Visual Improvement Board.



Lean-Kaizen for CFPI

Lean-Kaizen for Cross-Functional Process Improvement (2 days)
• Lean and Kaizen: An Overview.


• Defining Value – Eliminating Non-Value-Added (NVA) Activities.


• 8 Wastes in the Office, Service, and Technical Environment.


• Current State Documentation and Analysis Options.


• Metrics-Based Process Mapping (MBPM)


• Differences between MBPM and Value Stream Mapping (VSM)


• Identifying Waste and Performing Root Cause Analysis.


• How to Prevent Lean Implementation Failures.



Productivity Improvement

Bringing out the best  – Productivity Improvement ( 2 days)
• Able to define and understand the concept of productivity improvement

• Able to use the gap analysis to identify the gap between the business/organization’s performance and it’s required and/or expected performance.

• Understand how to use the gap analysis to identify the current performance and the future intended performance of the business/organization.

• Understand how to deploy a process framework in the organization using the 10 “process commandments” as guiding principles for productivity improvements



Quality and Control

8QC tools( 3 days )
• Understanding the concept and importance of quality standards.

• Undertake a professional application of knowledge and information tools in order to effect improvements in organizational problem contexts.

• Able to use a set of graphical techniques identified as being most helpful in troubleshooting issues related to quality.

• Able to apply the knowledge of these set of general tools for planning or controlling project quality.

• Expand the scope of quality efforts company-wide.

• Able to set up and manage the systems necessary to resolve major quality problems.

• Anticipate potential quality problems and actually eliminate defects before they happen.



Risk Management

Eliminating the ‘Evil at the Bottom’-FMEA managing risks (1 day)
• Understanding the definition and the concept of FMEA Risk Management

• Know the historical Origins of the concept

• Apply the general principles of Root Cause analysis to identify the factors causing the unwanted outcomes and identifying steps to promote better achievements

• Apply the general principles of performing and documenting an RCA based corrective actions to the root of the problems identified.

• Able to recognize that the quality of RCA is dependent on the accuracy of the input data

• Expose the capability of the RCA team to appropriately use these data to create an action plan.



Cost vs ROI

How to Measure Training Results and ROI (2 days)
• Develop objectives for and develop and implement an evaluation plan for a specific training program.


• Select appropriate data-collection methods for assessing impact.


• Utilise appropriate methods to isolate the effects of the training.


• Utilise appropriate methods to convert hard and soft data to monetary values.


• Identify the costs of a training program.


• Calculate the return on investment (ROI).


• Use data-based feedback to improve the effectiveness of training programs.


• Present the six types of data that are developed from the ROI Process.


• Communicate the results achieved from training programs effectively.



Project Management

Project Management Made Easy (2 days)
• Define a project, project management and its purpose.


• Build a Work Breakdown Structure (WBS) to achieve project goal.


• Create an Activity Network Diagram (AND) to sequence the activities.


• Determine the Critical Path and project duration.


• Develop project schedules using a Gantt Chart and its advantages.


• Explore the techniques for shortening the project duration.


• Optimise the schedule to make the best use of resources.


• Identify potential risks on the project and potential problems.



Basic Statistical Method

Statistics-An Introduction of Basic Statistical Methods (2 days)
• Able to measures of central tendency and variation

• Know how to identify between a sample type and its population

• Apply the properties of the Normal Distribution and the Central Limit Theorem

• Use confidence intervals to illustrate statistics of a group average

• Able to differentiate the error types during decision-making (Type I and Type II error)

• Execute and deduce commonly-used statistical tests



TRIZ Problem Solving

TRIZ Problem Solving Model (3 days)
• Develops a strong foundation on the fundamentals of TRIZ problem solving methodology.


• Breaks the psychological inertia of participants to observe the opportunity of solution from a wider perspective.


• Develops the skill of redefining the problem and identifying the contradiction.


• Develops the skill to effectively use the key concept of TRIZ to successfully solve problems.



Lean for Service

Lean for Service – Achieving More With Less (3 days)
• Understand the basics of lean philosophy, methodology, and tools.


• Understand how to develop an improvement culture, not just improvement events or programs.


• Build a high-level plan to apply the tools to your processes.


• Understand the roles and responsibilities of the Lean implementation team.


• Acquire knowledge on 8 Wastes, VSM, 5S, Visual Management, Standard Work, Error Proofing, Changeover Reduction, TPM, Workplace Design and Layout, Flow and Pull Systems, A3, Theory of Constraints and many more.



Lean for Leaders

Lean for Leaders (0.5 – 1 day)
• Clear overview of Lean and Six Sigma methodology.


• Identifying sponsorship of Lean Six Sigma programmes & projects.


• Recognizing & rewarding the team.


• Able to evaluate improvement performance.


• Grasp principles of team leadership and facilitation.


• Identify common problems and how to avoid them.


• Roles and responsibilities in team.


• Building culture of continuous improvement.



Make No Mistake

Make No Mistake – Poka Yoke (1 days)
• Able to define and understand the concept of of Poka Yoke also known as Error Proofing.


• Understanding the Historical Origins of the Poka Yoke System.


• Understand the aim of poka-yoke as to design the process so that mistakes can be detected and corrected immediately,    eliminating defects at the source.


• Able to implement the significance of the 2 types of inspection.


• Understand the 7 stages of action from the individual activity to group activities in the organization.


• Approaching and implementing the 7 stages of the Zero QC Method.


• Utilize the types and detection measures of the Poka Yoke system.


• Examples of Implementation of the Poka Yoke system.