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Fishbone diagram
(2 days)

Fishbone diagram
(2 days)

• Analyze process dispersion with this simple, visual tool, whereby the resulting diagram illustrates the main causes and sub-causes leading to an effect.

 

• Use the fishbone diagram to identify as many possible causes for an effect or problem and to immediately sort’s ideas into useful categories by using the six generic headings to prompt ideas.

 

• Understand how to utilise the cause-and-effect diagrams to reveal key relationships among various variables, and the possible causes to provide additional insight into process behaviour.

 

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