Training & Development Coordinator
- B.A. Hons (Social Administration and Justice), University Of Malaya
- Certified Lean Six Sigma Green Belt
Kasthuri is a graduate from University of Malaya. She started her career in Standard Chartered Global Business Services in banking operations. She is well experienced in Remote Banking & SME Audit Confirmation process. She contributed her knowledge and skills in various process improvement initiatives. Her extensive involvement in process improvement projects, from eliminating process gaps, reducing TAT and improve customer experience have placed her in good stead over her peers her age. She was enrolled into the Leadership Program – Operational Experts for her leadership skills and expertise in banking operations.
Her current profile as Training and Development Coordinator with Lean Partner is to assist and oversee the entire training calendar. This also includes assistance in product design, develop training programs, training aids and workbooks. She is currently given the portfolio of coordinating all of Lean Partner’s training programs and internal continuous improvement projects. Additionally, she also assists the trainers for classroom coordination during training and helps to develop and research appropriate training methods.