Project Title

Reduce Project Go-Live Delays due to Print Shop Engagement.

Goal 

Reduce project/enhancement go live date delay due to late engagement to Print Shop from averagely 3 projects/enhancements monthly to one.

Non-Financial Benefits

  1. Reduce project delay due to late engagement.
  2. Better engagement with Print Shop and no more last minute request
  3. Reduce/Eliminate production issue, by create more awareness and formal process to ensure business user, technology team to engage Print Shop as part of the project scope

Project Title

Reduction in TAT spend on ACBS transaction

Goal 

Reduce turn around time for payments made to the old account from 5 days to 1 day

Non-Financial Benefits

  1. Reduces time taken per transaction for monitoring.
  2. Better processing platform for booking, management and reporting which makes easy for all
  3. ACBS offers a wide range of functional, operational and risk control benefits

Project Title

Improve TAT of Dividend Transfer Process.

Goal 

To improve dividend transfer to customer account TAT from 55 days to 20 days.

Non-Financial Benefits

  1. Less complain from customer / branches
  2. Improve team efficiency
  3. Work life balance

Project Title

Improve TAT of Monthly Bondholdings Reconciliation

Goal 

Reduce the turnaround time for reconciliation from > 6 hours to < 45 minutes.

Non-Financial Benefits

  1. Better allocation resourses.
  2. Reduce manual efforts and human errors.

Project Title

Improvement on TAT for issuance of Operating Manual (DOI)

Goal 

Reduce TAT for DOI Processing by 25% by Nov 2015

Non-Financial Benefits

  1. More value added time to re-engineer the processes for Liabilities Operations in CPC and GSSC KL.
  2. Quality of DOIs improved.
  3. DOIs ready/published before implementation