Project Title
Centralizing 3 UAE, SG and HK countries operation in to one Virtual Hub.
Goal
Reduce of working hours from 11 hours to standard 9 hours
Non-Financial Benefits
Standardization of SOD & EOD process for GSSCKL.
To reduce the cumulative monthly weighted volume (time spent) for EOD process by 50%
Implementation of the Virtual Hub for ITT HK, SG & UAE (CMS).
To improve Staff Utilization from 80 to 100% by August 2015
Financial Benefits
Achieve 50:50 of split process of Cash China between KL and TJ Hub respectively
Increase BAU load sharing volume of China Cash from 30/70% (between KL and TJ Hub respectively) to 50/50% by December 2015.
To improve the TAT and productivity of CRC China and Taiwan staff
To improve productivity for maker and checker in CRC China and Taiwan team within the range of minimum 110% and maximum 140% by target date 09/09/2015.